In short
- You can cancel an upcoming booking yourself from My bookings.
- Cancel early enough for a full refund; after the cut-off there's no refund.
- Refunds go back to how you paid. Banks usually take 5–7 working days.
Cancelling a booking
You can cancel an upcoming booking yourself from My bookings. What you get back depends on how far ahead you cancel:
Turf
Full refund if you cancel at least 24 hours before the start; no refund after that.
Cricket nets
Full refund if you cancel at least before the start; no refund after that.